Overview

ProStitch is looking for a motivated, creative, and organized Marketing & Office Administrator to join our team!

Are you someone who enjoys marketing, social media, communicating with customers, finding new business opportunities, and taking initiative? We are looking for a person who can help us grow our business while also supporting our day-to-day office and customer service needs.

This position is primarily focused on marketing, lead generation, customer outreach, and business development, with office administration and customer service responsibilities included.

Marketing & Business Development – Main Focus

- Develop and carry out creative marketing campaigns to promote our products and services.
- Research and identify new customers, industries, and markets.
- Build and maintain lists of potential customers and sales leads.
- Contact potential customers by email and telephone to introduce our products and services.
- Follow up with leads, previous customers, and prospective customers.
- Assist with generating recent sales opportunities and growing our customer base.
- Create and manage social media content for platforms such as Facebook, Instagram, and LinkedIn.
- Assist with creating promotional posts, advertisements, flyers, brochures, and other marketing materials.
- Help coordinate email marketing campaigns and customer promotions.
- Research competitors, market trends, and new opportunities.
- Help identify new markets and industries where our products could be promoted.
- Maintain accurate records of leads, contacts, marketing activities, and follow-ups.
- Track marketing efforts and report on results.
- Assist with website content and updates.
- Help organize promotional events, trade shows, and other marketing activities.
- Bring new marketing ideas to the team and look for ways to increase brand awareness and sales.

Customer Service





- Answer customer inquiries by phone, email, and in person.
- Provide information about our products and services.
- Prepare and follow up on customer quotes and inquiries.
- Assist customers with orders and general questions.
- Maintain positive relationships with existing customers.
- Follow up with customers after sales to ensure satisfaction.
- Communicate customer needs and opportunities to management.

Office Administration

- Answer phones and respond to general emails.
- Enter and maintain customer information and records.
- Assist with order processing, invoicing, scheduling, and general office duties.
- Prepare documents, reports, quotes, and correspondence.
- Maintain organized customer and marketing files.
- Assist management with various administrative and business tasks as required.

What We’re Looking For

We are looking for someone who is energetic, confident, creative, and not afraid to pick up the phone or reach out to new customers.

The ideal candidate:

- Has experience in marketing, sales, customer service, or office administration.
- Has strong written and verbal communication skills.
- Is comfortable making phone calls and communicating with potential customers.
- Has experience or a strong interest in social media and digital marketing.
- Is creative and enjoys coming up with new marketing ideas.
- Is highly organized and detail-oriented.
- Can manage multiple tasks and priorities.
- Is self-motivated and able to work independently.
- Has strong computer skills and is comfortable learning new software.
- Experience with Canva, Microsoft Office, Google Workspace, email marketing, or social media platforms is an asset.
- Previous experience in manufacturing, construction, marine, or related industries is an asset but not required.

Pay: $19.54-$25.00 per hour

Expected hours: 37.5 per week

Work Location: In person

📌 Marketing & Office Administrator / Customer Service (Canada)
🏢 Prostitch
📍 Canada