Skedaddle Humane Wildlife Control is currently seeking motivated individuals looking for a fresh and unique prospect. This role is ideal for someone with little or no industry experience — we provide full training and ongoing support to ensure your success.

This work-from-home position involves extensive customer interaction by phone and email. The ideal candidate enjoys helping people and thrives in a fast-paced environment where every day brings new challenges. At Skedaddle, customer satisfaction is always our #1 priority.

What You’ll Do

- Answer incoming customer calls and emails, advising on services, pricing, and inspection availability
- Schedule appointments and enter information into Salesforce
- Review and maintain technician schedules
- Handle customer inquiries, issues, and complaints in line with company policy
- Monitor voicemails, quote requests, and customer messages throughout the day
- Communicate and relay key information to field staff
- Update customer records accurately and consistently
- Support sales and marketing initiatives, projects, and campaigns
- Other duties as assigned

What We’re Looking For

Successful candidates will be:

- Highly organized, detail-oriented,



and confident
- Friendly and outgoing with strong customer service skills
- Clear and professional on the phone with strong written communication
- Reliable, committed, and able to work independently from home
- Comfortable juggling multiple tasks and prioritizing in real time
- Must have reliable high-speed internet and a quiet home workspace

Schedule

- This is a part-time position with varying shifts.
- Weekend availability is required.

We would like to thank everyone for their interest, however only selected candidates will be contacted.

This posting is for an existing vacancy.

We are committed to providing an accessible recruitment process. Accommodations are available upon request for candidates participating in all stages of the selection process.

Job Type: Part-time

Pay: $19.35 per hour

Application question(s):

- How many hours per week are you looking to work?
- Are you available to work day shifts?
- Are you available to work evening shifts?
- Are you available to work weekend shifts?

Language:

- French (required)

Work Location: Remote

📌 Bilingual (Fr/En) Customer Service Representative / Office Admin. (Canada)
🏢 Skedaddle Humane Wildlife Control
📍 Canada