We are a fast-growing, multi-disciplinary health and wellness clinic located near 404 & Steeles. Our team is dedicated to providing compassionate, top-tier care in a collaborative environment. We are seeking a welcoming, proactive, and detail-oriented Receptionist to be the face of our clinic and support our day-to-day operations.

Key Responsibilities

- Patient Experience: Warmly greet patients, manage appointment check-ins/check-outs, and build solid rapport to encourage care plan follow-through and rebookings.
- Product & Service Advocacy: Confidently share information about our wellness services, products, and treatment packages with visiting patients.
- Administrative Operations: Manage multi-line phone calls, handle schedule optimization, and process Motor Vehicle Accident (MVA) claims and insurance verifications.
- Billing & Financials: Process patient payments, submit direct billing claims through online health portals, and perform daily account reconciliations.





Requirements & Qualifications

- Language: Professional fluency in both English and Mandarin (written and spoken) is required to support our diverse patient base.
- Experience: 1+ years of clinic administrative, medical reception, or customer service experience preferred.
- Technical Skills: Familiarity with direct insurance billing platforms and EMR/scheduling software is a strong asset.
- Key Attributes: Highly organized, proactive, comfortable discussing care plans, and driven by delivering exceptional patient experiences.

Schedule & Working Conditions

- 8 to 16 hours per week (Day shifts; Monday–Friday with Saturday availability as needed).

Job Type: Part-time

Pay: From $18.00 per hour

Education:

- Secondary School (preferred)

Experience:

- receptionist: 1 year (preferred)

Work Location: In person

📌 Bilingual Medical Clinic Receptionist (English / Mandarin) (Toronto)
🏢 Guke Clinic
📍 Toronto