We are seeking a dynamic and organized Dental Administrator / Receptionist to join our vibrant dental team at MacEwan Dental! In this pivotal role, you will be the friendly face and efficient coordinator that ensures our patients receive exceptional service from the moment they walk through the door. Your energy, attention to detail, and excellent communication skills will help create a welcoming workplace while managing administrative tasks seamlessly. This position offers an exciting opportunity to be at the heart of a busy dental practice, supporting both patient care and office operations with enthusiasm and professionalism.
Duties
- Greet patients warmly, check them in and out efficiently, and ensure a smooth front desk experience
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages promptly
- Verify patient insurance information and process payments accurately using dental practice management software such as Gold.
- Maintain electronic medical records with precision, ensuring all patient information is current and confidential
- Assist with appointment scheduling, rescheduling, and cancellations to optimize daily patient flow
- Handle administrative correspondence, including emails, referral letters, and other documentation
Experience
- Previous experience as a dental receptionist or in a dental office setting is highly preferred
- Familiarity with dental practice management software such as Gold is essential
- Strong knowledge of medical terminology relevant to dentistry and healthcare practices
- Proven ability to handle multi-line phone systems efficiently in a fast-paced environment
- Demonstrated administrative experience in a medical or dental office setting is highly valued
- Excellent organizational skills combined with professionalism in handling sensitive patient information
Join us in delivering outstanding patient care while enjoying a supportive work environment that values your skills and dedication!
Pay: $24.00-$30.00 per hour
Expected hours: 30.0 – 40.0 per week
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Experience:
- Customer service: 1 year (required)
- dental admin: 1 year (preferred)