Job description

Sterling Ford Sales has an immediate opening for a full-time, bilingual Service Advisor. We are a fast growing, high volume dealership, offering a competitive salary with pension and perks package.

Hours: Tuesday-Saturday 9am-6pm. (Sundays and Mondays off)

Ideal candidates will possess the following qualifications:

Good work ethic.

Driven to provide client satisfaction.

Excellent communication skills.

Reliable, adaptable and flexible.

Ability to work well in a team environment.

Using good judgment and problem solving.

Setting goals and achieving targets.

- Honest and trustworthy.
- Bilingual (French / English).
- At least 3 years of experience in automotive service advising.

Daily responsibilities for a member of the service team include:

- Greeting clients and assessing their needs.
- Providing helpful & knowledge-based information regarding various Ford makes & models.




- Advising clients regarding each vehicle’s service and maintenance plan.
- Responding to service related questions (i.e. after consulting with Technicians).
- Communicating with Technicians and identifying problems, repairs and possible alternatives.
- Discussing warranty protection options with clients.
- Managing each client interaction from start to finish.
- Arranging shuttle service as needed.
- Ensuring each client has a positive experience.
- Working with Managers and Senior Management Team as needed.

Benefits after 3 months.

Pay to be discussed during interview.

Job Type: Full-time

Pay: $70,000.00-$85,000.00 per year

Experience:

- automotive service advisor: 3 years (required)

Language:

- French (required)
- English (required)

Work Location: In person

📌 Service Advisor (Canada)
🏢 Sterling Ford Sales
📍 Canada