Lead a dedicated team as a Claims Manager with Northbridge Financial. Optimize claims processes and enhance customer experience in a hybrid work environment.
In this managerial role, you'll oversee the Casualty & Litigation Claims team at Northbridge Financial and ensure efficient claim adjudication. With a strong focus on coaching and technical guidance, you'll foster a collaborative workplace while tracking key performance indicators. Your ability to articulate and analyze will significantly impact the team's success and the overall customer journey.
Key Responsibilities
- Manage a team of Claims Adjusters with hands-on coaching
- Provide technical guidance in claims investigation and settlement
- Track Key Performance Indicators for team efficiency
- Collaborate on strategic initiatives for better adjudication methods
- Ensure clear communication with Claimants and Legal Counsel
Requirements:
- Minimum 10 years in property and casualty insurance
- 3-5 years of leadership or mentorship experience
- Strong background in CGL and Auto BI adjustments
- Post-secondary education in Insurance or related field
- CIP designation completed or in progress
Apply your analytical and problem-solving skills to lead the Claims team effectively at Northbridge Financial.