Company Description Verismo Health Inc. is a primary healthcare organization dedicated to improving accessibility, efficiency, and outcomes across Ontario through patient-centred services and innovative technology. The company operates one of the largest and highest-rated networks of primary care and walk-in clinics in the province, with over 60 clinic sites providing family medicine, urgent care, and allied health services.

Verismo

Health combines evidence-based medical practices with advanced infrastructure and AI-enabled workflows to streamline operations and enhance provider support. Its mission is to empower both patients and healthcare professionals through technology-driven, accessible care solutions, and it is recognized as one of Ontario’s most trusted primary care providers. Team members contribute directly to a connected, patient-focused healthcare ecosystem serving diverse communities.

Role Description The Clinical Assistant is a full time, on-site role based in Toronto, ON, supporting daily clinic operations and patient care activities. This role includes greeting and registering patients, verifying and updating health information, and preparing examination rooms and equipment.

The Clinical

Assistant helps providers with basic clinical tasks such as taking vital signs, documenting patient histories, and managing medical records in electronic systems.

Responsibilities also include scheduling appointments, coordinating referrals, handling patient inquiries, and ensuring a clean, safe, and organized clinical environment. The role requires collaboration with physicians, nurses, and administrative staff to maintain efficient workflows and a positive patient experience.

What You’ll Do - Patient Care & Clinical Support

- Greet,



room, and prepare patients with warmth and sensitivity; practice trauma‑informed, culturally safe care.
- Perform observations and basic measurements: vital signs, weight, height, BMI, waist circumference, and urinalysis (dipstick).
- Phlebotomy/venipuncture: collect specimens, label, and coordinate transport per lab protocols (asset if currently competent).
- Administer injections (e.g., vaccines, B12, medications) under medical directives and within scope, following cold chain, consent, and documentation standards (if competent).
- Conduct additional tasks as trained/authorized: ECGs, rapid tests, swabs, point‑of‑care tests, vision/hearing screens, dressing changes, suture removal.
- Prepare and turn over exam rooms; disinfect, stock supplies, and maintain equipment.
- Follow infection prevention and control (IPAC) procedures and safety protocols at all times.

Coordination & Communication

- Provide clear, compassionate communication to patients in person, by phone, and via secure messaging; support navigation, instructions, and follow‑up.
- Coordinate referrals, e‑faxing, requisitions, recalls, reminders, and specialist/diagnostic bookings.
- Manage results and messages in JUNO EMR appropriately (assign, flag, and document per clinic policy).
- Support physicians with forms completion workflows and chart preparation.




- Use de‑escalation skills tactfully; maintain a calm, professional presence.

Administration & Operations
- Front desk coverage: check‑in/out, OHIP/third‑party billing details at intake, appointment scheduling, and payment processing for uninsured services.
- Scan, index, and maintain accurate electronic charts; uphold PHIPA privacy/confidentiality.
- Inventory management: order, receive, and rotate supplies; maintain vaccine logs and cold chain records.
- Participate in continuous quality improvement (CQI), safety huddles, and process optimization.

What You Bring

- 1+ year experience in a primary care, family practice, community clinic, or ambulatory care setting (preferred).
- Demonstrated empathy, listening, and clear written/verbal communication; excellent patient rapport.
- Strong professionalism, discretion, and reliability with a proactive, solutions‑oriented mindset.
- Solid organization and time management; able to prioritize in a fast‑paced environment with attention to detail.
- Comfortable with technology; Juno EMR experience is an asset (training provided). Proficiency with email, e‑fax, and Microsoft/Google tools.
- Clinical competencies (assets): phlebotomy/venipuncture; administering injections; ECG; POCT.
- Current CPR (Level C/BLS) and proof of immunization per Ontario guidance (or willingness to update).
- Diploma/certificate in Medical Office Administration/Assisting or relevant healthcare training preferred.
- International Medical Graduates (IMGs) with relevant clinical experience are welcome to apply.

Nice to Have

- Knowledge of Ontario primary care pathways and community resources

📌 Clinical Assistant (Toronto)
🏢 Verismo Health
📍 Toronto