Lead with impact in a community-focused store as a Customer Service Supervisor, managing operations and enhancing customer care. Foster a welcoming environment for all. As a Front Store Supervisor, you will implement key customer service functions, ensuring high staff performance and compliance with store operations.

Your role is vital in training cashiers and overseeing merchandising while having a significant impact on customer satisfaction. Key Responsibilities:

- Ensure cashier and merchandising staff adhere to policies
- Provide continuous training and instruction to team members
- Oversee loss prevention and daily inventory processes
- Maintain a skilled store image reflective of company policies
- Resolve customer concerns following established guidelines Requirements:
- Ability to make sound judgments and decisions
- Strong organizational and time management skills
- Familiarity with health and beauty products
- Computer literacy essential for this role
- Flexibility to perform cash duties when needed Enhance store operations and customer satisfaction through effective leadership.

📌 Customer Service Supervisor Role (Halifax Regional Municipality)
🏢 Shoppers Drug Mart
📍 Halifax Regional Municipality