General Information

Job Title: Director of Sales (Technology Delivery)

Location: Toronto, ON(Onsite/Hybrid)

Job Type: Full-Time

Hiring Timeline: Immediate

Existing Vacancy: Yes

Application Deadline: Open until Filled

Reporting Line: ChiefRevenueOfficer (CRO)/ Chief Strategy Officer (CSO)

Salary Range

- Base: $160k–$180k CAD per year
- OTE: Up to 50% of base, paid on hitting targets

About Fulfillment IQ (FIQ)

Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performancelogisticsoperations.

We work at the intersection of strategy, operations, and technology,where wesolvecomplex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.

Our teams combine deep domainexpertisewith strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.

If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves,thisistheplace where your skills and judgment trulycome to life.

Role Overview

The Director of Sales, Technology Delivery is responsible for originating and closing API integration, software engineering, and systems implementation engagements.

This role requires strong technical commercial fluency and the ability to sell engineering outcomes while maintaining alignment with architectural feasibility and delivery capacity.

Mandate

Drive revenue across integration, API, and engineering engagements

Own technical discovery and solution shaping with clients

Ensure deals are technically feasible and margin-protective

Build relationships with IT, product, and engineering stakeholders

Must Have

10–15+ years selling technical services or engineering solutions

Experience with

o API integrations o System architecture o Platform connectivity

Background in

o System integrators, engineering firms, or SaaS ecosystems Experience selling into:

o 3PLs o Retailers o Enterprise IT organizations

Key Responsibilities

Engineering & Integration Sales

Build pipeline across 3PLs, retailers, and enterprise clients

Identify integration and engineering opportunities

Develop relationships with technical buyers and stakeholders

Sell API builds, custom integrations, feature development

Funnel Management

Lead technical discovery sessions with client IT teams

Shape integration and engineering solutions with architects

Ensure feasibility across APIs, systems, and data architecture

Own pricing,



proposal development, and negotiation

Cross-Functional Solutioning

Work with Architects during pre-sales

Ensure clear technical scoping before contract execution

Protect delivery margin through structured proposals Account Expansion

Expand integration and engineering scope within accounts

Identify cross-sell opportunities across consulting and implementation

Maintain ongoing client relationships

Hand off advisory or implementation opportunities where appropriate

What Success Looks Like in the First 90 Days:

30 Days In

Build alignment with engineering and architecture teams

Understand capacity constraints and margin thresholds

Identify integration-focused pipeline targets

Develop technical account maps

60 Days In

Generate qualified engineering pipeline

Lead structured technical discovery sessions

Submit technically validated proposals

Close early integration or feature-build engagements

90 Days In

Demonstrate technology delivery bookings

Improve pipeline coverage within lane

Show disciplined margin-aligned deal structuring

Deliver forward-looking technical revenue plan

Key Performance Indicators (KPIs)

Technology delivery bookings

Average project margin

Technical win rate

Forecast discipline

Expansion revenue within the lane

Why You’ll Love Working Here:

At Fulfillment IQ, we don’t just build supply chain solutions. We build careers, friendships, and unforgettable experiences.

We believe in giving our senior technical leaders real ownership, real influence, and the opportunity to shape platforms that power real-world logistics operations.

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members.

Here’s what makes working with us a rewarding experience: Work That Matters

Build systems that directly impact global commerce and supply chain performance.

Career Growth That Matters

We invest in mentorship, leadership development, learning budgets, and long-term career growth.

Flexibility to Thrive

We support remote and hybrid work models by offering multiple office locations to help you perform at your best.

We Celebrate You

From team wins to work anniversaries, we recognize impact, celebrate milestones and reward performance.

A Collaborative Culture





Work alongside talented engineers, product leaders, and award-winning domain experts who value ownership, transparency, and high standards.

Perks you’ll appreciate

Employee Health: Comprehensive health and dental coverage for you and your family

Time Off: Competitive paid time off and flexible leave policies

Retirement: Retirement savings programs and employer contributions

Qualified Growth: Dedicated learning and development budget

Flexible Work: Remote and hybrid work options

Perks: Equipment allowances, internet reimbursements, business travel coverage, and employee stock options (ESOP), where applicable.

Community Engagement: Team events, meetups, and company offsites

Use of Artificial Intelligence in Hiring:

FIQ uses artificial intelligence toassistin the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process, contact [email protected].

Accommodations

FIQ is committed to an inclusive and accessible recruitment process. Consistent with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available on request at any stage of recruitment and assessment. Contact [email protected] and we will work with you to meet your needs.

Candidate Privacy

Your personal information is collected and used for recruitment purposesin accordance withFIQ'sCandidate PrivacyNotice, available here , andin accordance withapplicable Canadian privacy law (PIPEDA). This includes the use of AI-assisted screening described above and cross-border storage or processing that may occur in the United States. By applying, you acknowledge this notice.

Questions: [email protected].

Equal Opportunity

Fulfillment IQ is a people-first company built on trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. We consider all qualified applicants without regard to any ground protected under the Ontario Human Rights Code, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.

Learn More About Us

Website: fulfillmentiq.com

LinkedIn: Fulfillment IQ

Spotify: eCom Logistics Podcast Spotify

YouTube: eCom Logistics Podcast YouTube

📌 Director of Sales (Technology Delivery) (Toronto)
🏢 Fulfillmentiq
📍 Toronto