Drive impactful cloud initiatives as a Technical Program Manager at Google. Leverage your expertise in data analytics and cross-functional projects in a energetic environment. As a Technical Program Manager III, you will own the global support strategy within Cloud Billing Support and lead projects that shape customer experiences.

With over five years in program management and three years focused on data and analytics, your role will involve collaborating with stakeholders to identify risks and manage multiple projects. Your insights will directly enhance service quality and streamline operations. Key Responsibilities:

- Own global support strategies for Cloud Billing areas
- Lead support strategy for key product launches
- Analyze user feedback and operational trends
- Build mitigation strategies for process errors
- Partner with product teams for customer-focused improvements Requirements:
- Bachelor’s degree in a technical field
- 5 years of program management experience
- 3 years in data and analytics roles
- Experience with Google Cloud products
- Proficient in SQL and Looker analysis tools Become a key player in enhancing Google’s support and operational efficiency in cloud billing projects.

📌 Google Technical Program Manager Lead (Ottawa)
🏢 Socket.dev
📍 Ottawa