Elevate guest experiences as a Guest Service Agent responsible for welcoming arrivals, managing hotel reservations, and processing payments. Join our commitment to exceptional service and guest satisfaction. As a Guest Service Agent, you will handle the front desk operations and ensure guests feel welcome from check-in to check-out.

Your role includes greeting guests, assigning rooms, and managing billing processes. You will collaborate with housekeeping and coordinate third-party services to enhance the guest experience. Key Responsibilities:

- Greet guests warmly upon arrival
- Manage check-in and check-out procedures
- Assign appropriate rooms and issue keys
- Process payments and manage guest bills
- Provide information and resolve guest issues Requirements:
- Experience in front desk or guest services
- Robust communication and problem-solving skills
- Ability to handle guest concerns professionally
- Familiarity with reservation systems is a plus
- Capability to coordinate third-party services Deliver exceptional service through effective communication, problem resolution, and coordination as a Guest Service Agent.

📌 Guest Service Agent at Hotel Front Desk (Whistler)
🏢 Ontario Trillium Foundation
📍 Whistler