About The Company

CarePartners is a leading provider of comprehensive home-based health care services committed to enhancing the well-being and independence of individuals within their communities. With a focus on patient-centered care, we serve a diverse range of clients through personalized health solutions, including community nursing, transitional care, and support services in clinics, retirement homes, and shared care settings. Since 2009, our outreach programs have extended beyond borders, organizing staff-led medical clinics in underserved regions to improve access to essential healthcare services.

Our dedicated team of healthcare professionals and support staff work collaboratively to deliver high-quality, compassionate care that makes a meaningful difference in people's lives.

About The Role

We are currently seeking a Human Resources Business Partner to join our HR team at our Waterloo Corporate office. This is a full time role that offers a hybrid working environment, providing flexibility to work remotely and from our office within Ontario. The successful candidate will report directly to the Regional Human Resources Manager and will serve as a strategic partner to leaders at various levels within an assigned client group.

The HR Business Partner will be the primary point of contact for all people-related matters, including employee relations, recruitment, performance management, and organizational development. This role is vital in aligning HR strategies with business objectives to foster a productive, engaged, and compliant workforce. The ideal candidate will possess strong HR generalist experience, sound judgment, and excellent interpersonal skills, along with a thorough understanding of employment legislation and collective bargaining processes.

Qualifications





- University or college degree/diploma in Human Resources Management or a related field is required.
- CHRP/CHRL designation is preferred.
- 3-5 years of experience across multiple HR disciplines, including employee relations, recruitment, and performance management.
- Experience working in large, multi-site unionized environments is an asset.
- Experience in the healthcare or homecare sector is advantageous.
- High level of personal integrity and a commitment to ethical practices.
- Strong customer service orientation with a proactive approach and sense of urgency.
- Exceptional leadership, influencing, relationship-building, and team collaboration skills.
- Ability to work effectively under pressure, manage multiple priorities, and demonstrate strong project management capabilities.
- Self-motivated with the ability to work independently and as part of a team.
- Excellent analytical, problem-solving, and decision-making skills.
- Effective communication skills, with the ability to interact tactfully and professionally at all organizational levels.
- Willingness to learn, adapt, and embrace new ideas and technologies.
- Proficiency in MS Word, Excel, PowerPoint, and email communication.
- Successful completion of a clear background check.

Responsibilities

- Provide comprehensive HR support and coaching to designated client groups, focusing on areas such as employee and labor relations, recruitment, performance management, recognition, engagement, remuneration, learning, development, and succession planning.




- Act as a strategic advisor to leaders, ensuring organizational structures, processes, and competencies are aligned to meet both short-term and long-term business goals.
- Support employees by managing and communicating employee relations issues fairly, effectively, and in compliance with applicable legislation and collective agreements.
- Assist in the interpretation, administration, and negotiation of collective bargaining agreements, and lead grievance resolution, mediation, and investigation processes within assigned groups.
- Analyze HR data to identify trends, challenges, and opportunities, providing insights to business leaders for informed decision-making.
- Collaborate with the Senior Director of HR on various people-related projects to enhance organizational effectiveness.
- Uphold and model CarePartners' core values of patient-focus, integrity, accountability, partnership, teamwork, transparency, respect, and innovation in all interactions.

Benefits

- Competitive salary range of $80,000 to $90,000, commensurate with experience and qualifications.
- Comprehensive health and dental benefits package.
- Additional perks including Employee Assistance Program, Perkopolis discounts, and Rewards Points.
- Opportunities for professional development and career advancement.
- Engaging and meaningful work within the healthcare sector, contributing to community well-being.

Equal Opportunity CarePartners is committed to fostering an inclusive and diverse workplace. We welcome applications from individuals of all backgrounds, including persons with disabilities. Candidates may request accommodations at any stage of the hiring process, and we are dedicated to providing a supportive environment that values equity and accessibility.

📌 Human Resources Business Partner (Canada)
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