- Implement the operating model based on strategy and positioning, operational excellence, growth, and product and technology strategy.
- Identify, define, and execute the strategies required to achieve growth plans and operational objectives.
- Improve the operational efficiency, excellence, and scalability of the portfolio of businesses.
- Drive revenue growth, including through cross-selling and expansion into new markets.
- Lead initiatives and resolve issues related to sales, customer success, and research and development.
- Prioritize customer satisfaction and retention.
- Oversee product roadmaps and strategies aligned with market trends and business objectives.
- Assume full P&L; responsibility and achieve key financial metrics, including revenue, ROI, and EBITDA.
- Manage capital allocation and monthly, quarterly, and annual financial management.
- Build, coach, and lead high-performing teams.
- Foster a culture of operational excellence, continuous improvement, collaboration, and innovation.
- Provide clear direction and motivate teams to achieve key milestones and measurable results.

Requirements - More than 6 years of experience in management consulting and/or within a technology or software company.

- Bachelor’s degree in business administration, finance, engineering, economics, or a related field.
- Master of Business Administration (MBA) is a significant asset.
- Relevant experience as a business operations leader with a commercial, customer-centric, and continuous-improvement mindset.
- Experience in sales, customer service,



and/or product development/research and development is an asset.
- Strong financial skills, including P&L; management, budgeting, and forecasting.
- Demonstrated experience building, leading, developing, and mentoring high-performing teams.
- Experience engaging teams around shared objectives.
- Excellent strategic thinking and analytical skills, with the ability to translate a vision into concrete action plans and deliver results.
- Entrepreneurial mindset, results orientation, proactivity, and ability to work collaboratively.
- Ability to thrive in a fast-paced environment and adapt to change.
- Robust sense of accountability and ownership.
- Strategic and operational approach.

Core Competencies

Demonstrates expertise in driving operational excellence and revenue growth through strategic planning, P&L; management, and team leadership. Proven ability to enhance customer satisfaction and retention while fostering a culture of continuous improvement and innovation. Highest-signal resume keywords - P&L; Management - Strategic Planning - Team Leadership - Financial Management - Customer-Centric Mindset Hard Skills - Budgeting - Forecasting - Operational Efficiency - Growth Strategy - Product Development - Sales Management - Analytical Skills - Market Trends Analysis - Continuous Improvement - Revenue Growth Soft Skills - Strategic Thinking - Collaboration - Proactivity - Accountability - Coaching Certifications &

Qualifications - Master of Business Administration (MBA) Industry Keywords - Management Consulting - Technology - Software - Customer Success - Research and Development

📌 Managing Director (Montreal)
🏢 Jobtailor
📍 Montreal