Company Description Verismo Health Inc. is dedicated to transforming primary healthcare delivery across Ontario through patient-centered services, innovative technology, and strong clinical operations. The organization operates one of the largest and highest-rated networks of primary care and walk-in clinics in the province, with more than 60 sites providing family medicine, urgent care, and allied health services to diverse communities.

Verismo

Health blends in-person care with digital solutions and AI-enabled workflows to improve access, efficiency, and health outcomes. By combining evidence-based medical practices with advanced infrastructure and smart operational systems, the company streamlines clinic workflows, supports physicians, and enhances the patient experience.

Verismo

Health is recognized as a trusted primary care provider and is committed to building a connected, technology-driven, and patient-focused healthcare ecosystem across Ontario.

Role Description The Operations Manager is a full-time, on-site role based in the Greater Toronto Area, Canada. This role oversees daily clinic operations across assigned sites, ensuring efficient workflows, high-quality patient experiences, and adherence to clinical and operational standards.

The Operations

Manager coordinates staffing and schedules, manages resources and inventory, and supports clinic teams in meeting performance, safety, and compliance targets. Working closely with clinical leaders and corporate teams, this role monitors operational metrics, identifies process improvements,



and implements standardized procedures that align with Verismo Health’s technology-driven care model.

The Operations

Manager also helps resolve operational issues, supports change management, and contributes to strategic initiatives that enhance accessibility, efficiency, and patient outcomes across the network.

Qualifications

- Strong operations management skills, including clinic or healthcare facility management, workflow optimization, and process improvement.
- Experience in team leadership, staff coordination, and performance management within a multi-site or rapid-paced environment.
- Ability to use data and operational metrics for decision-making, reporting, and continuous improvement.
- Comfort with technology-enabled environments, including EMR systems, scheduling platforms, and digital communication tools.
- Excellent organizational, problem-solving, and time management skills, with attention to detail and follow-through.
- Clear and professional communication skills, with the ability to collaborate effectively with clinical and non-clinical stakeholders.
- Post-secondary education in business, health administration, operations management, or a related field; equivalent experience considered.
- Previous experience in healthcare operations, primary care, or clinic management in Canada is an asset.
- Knowledge of Ontario healthcare standards, regulatory requirements, and patient privacy practices is beneficial.
- Demonstrated ability to work on-site across multiple locations in the Greater Toronto Area as needed.

📌 Operations Manager (Toronto)
🏢 Verismo Health
📍 Toronto