Get To Know Us: Wembley Dental Clinic has been serving the Parksville, Qualicum, Bowser, Errington, Nanoose Bay, Lasqueti Island, Lantzville, and Nanaimo for many years. Our practice offers a complete range of dental services, including general dentistry, full-mouth restoration, oral procedures, non-surgical gum therapy, and hygiene services. Our team of dentists are highly regarded in their field and provide unparalleled dental care in a safe environment and are passionately dedicated to continuing education, regularly attend courses, earn certifications to ensure they provide the most up-to-date dentistry.

Our practice offers the latest in dental technology including paperless charting, Velscope examinations, Itero Digital Scanner, and digital X-rays. http://wembleydentalclinic.com/ Schedule:

- Monday - 7:30am-4:15pm - Tuesday - 8:30am-4:45pm - Wednesday - 8:30am-4:45pm - Thursday - 8:30am-4:45pm Perks of Joining Our Team:
- Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us - Competitive compensation - Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential short-term counseling and advisory services - Career development to grow and evolve as a dental professional on your individual career path,



including access to industry-leading continuing education - Attend social and CE events to network with dental professionals in your community - Work-life balance and flexibility - Access to modernized technology to provide optimal oral care to patients The wage range for this role is approximately $29–$34 per hour, depending on skills and experience.

Responsibilities

- Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave - Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps - Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments - Manage potential cancellations and overcome objections to motivate the patient to keep the appointment - Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner - Effectively manage the recall system and accurately maintain the patient database - Process referral letters and other patient correspondence upon receipt from the provider - Manage and file all patient records and charts - Demonstrate active listening and empathy to patients using effective communication skills About You:
- Minimum 1 year of Administrator experience - Clinical background considered an asset - Experience with Dental software Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at (phone hidden). Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

📌 Patient Care Coordinator - Wembley Dental Clinic (Parksville)
🏢 Wembleydentalclinic
📍 Parksville