Step into a rewarding role at Performance Toyota as a Customer Service Specialist. Focus on delivering personalized customer service while managing inbound communications and service scheduling. As a BDC Service Representative, you'll work in a high-energy environment, engaging clients through email and phone.

Your mission is to ensure all communications are handled with care and professionalism, enhancing customer satisfaction as part of a energetic team. Key Responsibilities:

- Manage customer communications via phone and email
- Schedule and confirm service appointments
- Respond promptly to customer inquiries and web leads
- Collaborate with Service and Parts departments
- Document all customer communications and appointments Requirements:
- High School Diploma or equivalent
- 1-2 years dealership experience is an asset
- Strong customer service and communication abilities
- Must hold a valid Ontario Driver's License
- Detail-oriented with the ability to multitask Your customer-focused attitude can help elevate the service experience at Performance Toyota.

📌 Performance Toyota Customer Service Specialist (St. Catharines)
🏢 Performance Cars
📍 St. Catharines