Key Responsibilities

- Design, build and manage a seamless client onboarding experience capable of supporting the most sophisticated technology companies that operate in multiple jurisdictions around the globe - Effectively manage Client relationships, often serving as the first point of contact for Product - Identify new opportunities by documenting Client feedback and working with Product Development to inform the product roadmap - Monitor the performance of products and services, including overall profitability, by identifying and maintaining key performance indicators (KPIs) - Liaise with internal stakeholders (e.g., legal, risk, controls) to ensure compliance with both JPMC policy and regulatory commitments Skills:
- Operate with minimal guidance and oversight,



capable of embracing ambiguity - Passion for creatively solving problems and an entrepreneurial spirit - Ability to adeptly pivot opportunities based on current information and market forces - Resourcefulness to filter a large number of opportunities into the most impactful engagements - Strong communication/presentation skills that can be consumed at all seniority levels with both internal and external audiences Qualifications:
- 8+ years of Transaction Banking / Payments experience - 5+ years of managing client relationships - Demonstrated ability to work in a highly matrixed program delivery structure - Knowledge of Payment Rails and Reporting Standards (e.g., CAMT, BAI, EDI) - Experience working in a fast-paced and highly cross-functional organization.
- Undergraduate degree required

📌 Product Delivery - Embedded Payments - Vice President (Toronto)
🏢 JPMorgan Chase u0026
📍 Toronto