We’re Hiring! ?

Are you ready to take the next step in your career? Excel Society is excited to announce an amazing chance for an Residential Coordinator to join a agile team.

Hours of work: Mon.- Fri. 8:30a - 4:30p flex (75 Hrs. Biweekly), some evenings and weekends might be required

Why This Role?

- Work with a forward-thinking organization
- Opportunities for growth and development
- Collaborative and innovative environment

Key Responsibilities:

- Ensuring that all Direct Care Workers facilitate a Wellness Support Plan or Individual Support Plan Process (ISP) for each client.
- Respecting client’s rights to confidentiality, privacy, independence, well-being, and choice.
- Providing emotional support to both clients and staff and using effective problem solving and de-escalation techniques.
- Keeping Program Manager up to date on all issues with clients and staff.
- Responding appropriately to emergency situations providing support to both clients and staff.
- Facilitating service delivery through leadership, guidance, clarifying expectations, and client advocacy.
- Ensuring all appropriate documentation is completed and submitted by the employees within due dates.
- Attending client care planning meetings or ISP case conferences as required.
- Coordinating the renewal of educational and vocational contracts/agreements where applicable.
- Planning, organizing, and completing all clients funding renewal budgets accurately and on time.




- Recording and monitoring each work site’s operating budget expenditure to ensure costs are kept within the annual budget for any budget responsibilities as assigned by the Program Manager or Director.
- Ordering/purchasing and monitoring of all service delivery materials, equipment, and supplies.
- Assisting the Program Manager in implementing health and safety processes for each community residence and/or program.
- Implementing and maintaining communication sharing process for all team members.
- Providing direct client support to clients as required.
- Ensuring that the community residence and/or program work sites are clean, comfortable, and professional.
- Facilitating regular monthly Client meetings, staff “team” meetings and attending Leadership meetings.
- Participating on at least one Excel Society and/or Community Services committee.
- Participating in the development of Service Delivery goals, strategies, and reports.
- Completing all required employee quarterly goal setting meetings.
- Acting as a resource person and positive role model for all staff and clients.
- Participating in the on-call rotation and understanding the roles, responsibilities, and expectations of the on-call system.
- Developing and overseeing work site specific roles and responsibility expectations of the Emergency Response Safe Tracks, Active Care, and Catalyst systems.




- Updating guardians/families, case managers, funders, and community partners on client concerns as needed.
- Participate in the recruitment process.
- Develop and implement behavior support plans and ensure employees do the same.
- Provide on the spot feedback, coaching, and be involved in the discipline process.
- Prepare and chair monthly staff meetings as well as participate in agency meetings such as the joint leadership meetings.
- Provide onsite training when required.
- Ensuring time sheets are completed and submitted on time.
- Participate in abuse reviews.
- Coordinate and arrange for new intake.
- Participate in Quality Assurance Reviews.
- Liaison with guardians, other service providers, medical professionals, etc

What We’re Looking For:

- Applicable degree or diploma in the field of Human Services;
- Minimum of 3 years supervisory experience will be considered an asset.
- Have considerable knowledge and understanding of persons with disabilities, mental health issues, brain injury, and dual diagnosis.
- Proficient in Microsoft Office.
- Excellent verbal, written, and interpersonal communication skills.
- Efficient time, stress, and behaviour management skills.
- Ability to work independently and in a team environment.
- Certification in First Aid & CPR.
- Satisfactory criminal record check and child intervention check..
- Must have vehicle with insurance coverage as per policy.

If you’re passionate about making an impact and want to be part of something great, we’d love to hear from you!

📌 Residential Coordinator.04) (Edmonton)
🏢 Excel Society
📍 Edmonton