Description Ø Cleans and services assigned guest rooms in a timely and organized manner according to procedures and standards. Ø Notifies guest services (front desk) when service is complete so rooms may be sold. Reports any room unable to be serviced within appropriate time standards to supervisor. Ø Reports needed repairs of unsafe conditions to supervisor. Ø Responds to requests from guests, supervisors or management in a timely and efficient manner. Ø Maintains linen cart and supplies neat and organized to department standards. Ø Maintains security of equipment, keys and supplies issued each day. Ø Reports and logs lost and found articles to supervisor. Ø Follows procedures for standard cleaning and self-inspecting program. Ø Responds quickly to guest requests in a friendly manner.
Follows up to ensure guest satisfaction. Ø Provides a qualified image at all times through appearance and dress. Ø Follows company policies and procedures.
Behaviors Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well Team Player : Works well as a member of a group Motivations Growth Opportunities : Inspired to perform well by the chance to take on more responsibility Work-Life Balance : Inspired to perform well by having ample time to pursue work and interests outside of work