Company Description Kotn creates elevated everyday essentials designed to enhance ordinary moments. The company believes that daily-wear clothing deserves the same thoughtfulness and quality as special pieces, because people spend most of their lives in them. Kotn focuses on beautiful, functional products that positively impact comfort and quality of life. As a Certified B Corporation, Kotn is committed to high standards of social and environmental responsibility.

Role Description The Sales Associate role at Kotn is an on-site position based in Montreal, QC. This role is responsible for welcoming customers, providing product information, and offering styling guidance to support a thoughtful and enjoyable shopping experience. Day-to-day tasks include assisting customers with size and fit, processing transactions, maintaining store cleanliness and merchandising standards, and restocking inventory.

The Sales

Associate also supports store operations by handling customer inquiries,



managing returns and exchanges, and contributing to sales goals through attentive, service-focused engagement.

Qualifications

- Customer service and communication skills to engage thoughtfully with shoppers and understand their needs.
- Sales and retail experience, including comfort with POS systems and handling cash or card transactions.
- Attention to detail in merchandising, visual presentation, and store maintenance.
- Ability to work collaboratively in a team-based setting and contribute to shared sales targets.
- Interest in apparel, product quality, and sustainable or responsible business practices.
- Availability to work a flexible schedule, including evenings, weekends, and holidays as needed.
- Proficiency in French
- Previous experience in retail apparel or lifestyle brands is an advantage but not required.

📌 Sales Associate (Montreal)
🏢 Kotn
📍 Montreal