Lead the automation transformation as a Senior Manager for Managed Services at Bell. Leverage cutting-edge technologies and AI tools to drive operational excellence. Bell seeks a Senior Manager to enhance automation as part of the Managed Services team.

You'll guide a multidisciplinary group, ensuring quality engineering and continuous improvement while utilizing advanced AI frameworks. This role is vital for delivering exceptional services to enterprise-scale customers, contributing to Bell's mission to redefine digital connectivity. Key Responsibilities:

- Lead a team focused on quality engineering and operational readiness
- Implement AI for diagnostics and prescriptive repair
- Drive the Managed Services automation program
- Automate processes using ServiceNow workflows
- Mentor experts in process and tooling Requirements:
- Bachelor's degree in Computer Science or equivalent
- 7+ years in software engineering or related fields
- 3+ years leading technical teams
- Strong understanding of Agile and DevOps principles
- Proven ability in delivering operational outcomes Enhance automation capabilities and transform Managed Services with innovative thinking at Bell.

📌 Senior Automation Consultant at Bell (Toronto)
🏢 Bell Canada
📍 Toronto