- Conceive and evolve Intact’s digital ecosystem as part of the Enterprise AI product and design team
- Design responsible human-AI experiences for the Claims portfolio
- Define opportunities, influence product strategy, and design end-to-end human-AI experiences integrating AI into products, workflows, and business processes
- Use user insights, business objectives, operational realities, and data to design human-centered AI experiences
- Lead discovery initiatives to identify opportunities, frame problems, validate assumptions, and align stakeholders
- Design intuitive, effective, and visually compelling experiences
- Contribute to strategic planning and roadmap definition with product and multidisciplinary agile teams
- Present work to executives and other stakeholders
- Partner with product managers, data scientists, engineers, and operations from conception through launch and iteration
- Interpret Design System libraries and guidelines across multiple brands and advocate for improvements
- Facilitate alignment among business, product, and technology stakeholders through storytelling and evidence-based recommendations
- Give and solicit design feedback and support team growth through guidance, coaching, and mentorship
- Elevate AI design practices, methodologies, and processes across the broader design community Requirements - 5+ years of experience designing and delivering digital products with demonstrated business and user impact
- Ability to understand business needs and translate them into design requirements




- Experience solving complex problems and leading design initiatives
- Experience delivering end-to-end digital solutions within cross-functional teams using an iterative approach
- Experience using quantitative and qualitative measurement
- Ability to navigate ambiguity, frame problems, and manage multiple initiatives concurrently
- Expertise in usability and user-centered design practices
- Visual design experience, including typography, colour, and layout
- Mastery of design tools such as Figma
- Experience producing customer journey maps, process flows, content inventories, wireframes, prototypes, and polished interface design files
- Excellent communication, storytelling, and presentation skills
- Robust facilitation and stakeholder management skills
- Preferred: experience designing AI-powered products, copilots, recommendation systems, automation workflows, or agentic experiences
- Preferred: understanding of generative AI and machine learning concepts
- Preferred: experience designing enterprise software, operational tools, or workflow-intensive applications
- Preferred: experience with experimentation, analytics, A/B testing, and continuous optimization
- Preferred: experience in highly regulated or complex business environments




- For candidates located in Quebec, bilingualism is required to interact regularly with English-speaking colleagues across Canada
- Must be eligible to work in Canada; Intact does not provide immigration sponsorship or support
- Portfolio must be included with the application Core Competencies Demonstrates expertise in designing human-centered AI experiences and delivering end-to-end digital solutions while effectively collaborating with cross-functional teams. Proficient in utilizing design tools and methodologies to create visually compelling and user-friendly products. Highest-signal resume keywords - Human-Centered AI Design
- End-to-End Digital Solutions
- Usability and User-Centered Design Practices
- Figma Mastery
- Stakeholder Management ATS Optimization Keywords Hard Skills - Digital Product Design
- User Experience Design
- Customer Journey Mapping
- Wireframing
- Prototyping
- Visual Design
- Quantitative and Qualitative Measurement
- A/B Testing
- Iterative Design Approach
- Complex Problem Solving Soft Skills - Excellent Communication
- Storytelling
- Facilitation
- Mentorship
- Collaboration Industry Keywords - AI-Powered Products
- Generative AI
- Machine Learning
- Enterprise Software
- Operational Tools
- Workflow-Intensive Applications
- Highly Regulated Environments
- Bilingualism
- Digital Ecosystem
- Agile Teams Tools & Technologies - Figma
- Design System Libraries
- Analytics Tools
- Experimentation Tools
- Automation Workflows

📌 Senior Product Designer – Enterprise AI (Montreal)
🏢 Jobtailor
📍 Montreal