ePlus seeks a Customer Success Manager to oversee end-to-end service delivery for client accounts within a defined region. You will build robust relationships, drive value, and coordinate cross-functional teams to ensure high satisfaction and retention. You will travel to customer sites as needed, present metrics, manage escalations, and support renewal discussions while collaborating with Sales and Engineering to maximize account growth.
📌 Strategic Customer Success Leader | Growth & Retention (Saint John)
🏢 Socket.dev
📍 Saint John
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