Join DMC Mining Services as an IT Helpdesk Analyst on-site in Vaughan, Ontario. This role involves hands-on support for desktop and mobile technologies in a dynamic mining setting.

We are looking for a skilled IT Helpdesk Analyst for a 6-month contract, with extensions possible. Your role will include setting up devices, assisting with user access, and troubleshooting a variety of IT issues. You will also support both corporate and operational IT services, contributing to the efficiency and success of our team's technology usage.

Key Responsibilities:

- Assist with desktop and mobile device support
- Set up PCs, printers, and mobile device configurations
- Support users at multiple locations as needed
- Manage ticketing through Help Desk Plus or Service Now
- Participate in disaster recovery testing and compliance

Requirements:

- Education in Information Systems or equivalent
- 3-5 years of relevant IT experience
- Strong problem-solving abilities
- Excellent organizational skills and documentation
- Valid driver's license for occasional site visits

Drive technology success at DMC Mining and enhance your IT career.

📌 DMC Mining IT Helpdesk Analyst Position (Vaughan)
🏢 DMC Mining Services
📍 Vaughan