Step into a rewarding role at AlphaKOR as a Bilingual Technical Support Specialist. Your passion for IT service will shine in a supportive, fun environment focused on growth.

The Technical

Specialist at AlphaKOR will maintain and troubleshoot workstations and provide remote support. Bilingual communication in French and English is essential, along with a commitment to customer service. You will address various technical issues while ensuring thorough documentation and effective escalation when necessary. Key Responsibilities:

- Provide support for IT technical issues
- Maintain clear communication with users and team members
- Document technical processes effectively
- Manage tickets for printer and workstation support
- Conduct follow-ups to ensure complete satisfaction Requirements:
- IT degree or diploma with one year experience
- Fluent in both French and English
- Familiar with VPNs, routers, and server management
- Strong administrative skills in documentation
- Desire for continuous learning and qualified growth Utilize your expertise to foster customer satisfaction and streamline IT solutions at AlphaKOR.

📌 Technical Support Specialist - Bilingual French (Windsor)
🏢 AlphaKOR
📍 Windsor