Skills: Cognos Data Integration, Cognos administration, Power BI, Tableau administration, Infrastructure & Unix

Experience Required: 10 & Above Years

We are seeking a skilled Platform Support Specialist to join our Analytics Platform Support team. This role is focused on maintaining and supporting the Cognos| Tableau and Power BI platforms| including hardware| software| virtual machines etc. associated with the platform. The ideal candidate will have hands-on experience with platform-level administration and support| rather than development using the above tools.

Role Descriptions

Administer and maintain the Cognos| Tableau and Power BI platforms| including upgrades| patches| license and user management| performance tuning.

Monitor and manage the above platforms across cloud and on-prem environments.

Ensure high availability and reliability of the platform for development| testing| and production environments.

Collaborate with infrastructure and security teams to ensure compliance and optimal configuration.

Provide production support and troubleshoot platform-related issues.

Document platform configurations| procedures| and support runbooks.

📌 Technical Support Specialist (Toronto)
🏢 MSR Technology Group
📍 Toronto