Enhance your technical expertise with Ericsson in Montreal as a Transport & IP Support Engineer. This role emphasizes troubleshooting and customer support within a dynamic team setting.

Ericsson Canada

Inc. is on the lookout for a collaborative engineer specializing in Transport & IP support. As a key member of our team, you will attend to customer-reported issues and deliver effective resolutions.

Your role will also include participation in a 24/7 on-call rotation and local site visits as needed. This is a unique opportunity to grow in a vibrant, inclusive workplace while utilizing Ericsson's standard support tools. Key Responsibilities:

- Diagnose and resolve Transport & IP customer issues
- Provide remedies and analysis for support requests




- Participate in 24/7 on-call duty for escalated problems
- Travel to client sites for local support
- Use Ericsson's tools for troubleshooting Requirements:
- Bachelor's in Science or Engineering or equivalent experience
- Proven expertise in Transport & IP fields
- Experience in support services and operations
- Knowledge of IP routing and switching
- Familiarity with Juniper and Extreme Switch products Bring your technical proficiency and customer-focused mindset to strengthen Ericsson's support team in Montreal.

📌 Transport & IP Support Engineer Montreal
🏢 Ericsson
📍 Montreal