Lead strategic customer engagement at Clio as a Senior Customer Marketing Manager in Burnaby, Toronto, or Calgary. Leverage your expertise to enhance the referral program and customer loyalty.
This 12-month fixed-term contract focuses on driving Clio’s referral initiatives as part of its Customer Marketing Team. You will bring 5+ years of experience in B2B marketing, crafting strategies that engage and empower customers to become advocates. This role emphasizes collaboration, creativity, and data analysis for program improvement.
Key Responsibilities: - Design and execute referral program experiments - Own and track key performance metrics - Analyze data for strategic program recommendations - Collaborate with teams to align referral efforts - Continuously optimize referral messaging and incentives
Requirements: - 5+ years in customer marketing for B2B software - Robust written and verbal communication abilities - Proven ability to grow pipeline through marketing - Excellent relationship-building skills - Proficient with marketing tools like Salesforce and Asana
Foster strong customer relationships and enhance referral strategies as part of Clio’s team.#J-18808-Ljbffr