Be the face of customer service as a Passenger Services Agent in a multi-location workplace. Engage with travelers by issuing tickets, preparing boarding passes, and more.
In this role, you will serve as the initial contact for customers, ensuring they receive top-notch service. Responsibilities include checking luggage, assisting at boarding gates, and addressing various inquiries. Your contribution will directly impact passengers’ travel experiences, aiming for their utmost satisfaction.
Key Responsibilities:
• Issue tickets and prepare boarding passes for customers
• Check luggage and assist passengers at boarding gates
• Handle inquiries related to rates and lost luggage
• Help with meal orders and ramp duties as needed
• Maintain and prepare daily operational reports
Requirements:
• Excellent communication skills with customers
• Ability to assist passengers requiring special aid
• Detail-oriented approach to ticketing and reporting
• Strong organizational skills for managing multiple tasks
• Willingness to take on ramp duties and collaborations
Provide exceptional customer service and operational support as a Passenger Services Agent.
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📌 Multi-Location Passenger Services Agent (Dorval)
🏢 Air Creebec
📍 Dorval