Join Tim Hortons as a full time Overnight Shift Supervisor at the ONroute plaza in Tilbury, Ontario. Play a pivotal role in managing team dynamics and enhancing customer experiences through exceptional service.
In this role, you will support staff in daily activities while ensuring compliance with all company standards. Responsibilities include observing employee performance, addressing customer complaints, and conducting training sessions for new hires. A firm commitment to safety and cleanliness will be a key focus while you lead operations smoothly throughout your shifts.
Key Responsibilities:
• Monitor daily activities of employees effectively
• Achieve high customer satisfaction by resolving complaints
• Maintain adherence to all food safety standards




• Execute opening and closing procedures accurately
• Conduct monthly inventory checks and product management
Requirements:
• Experience in food service, retail, or hospitality settings
• Strong communication and problem-solving skills
• Ability to deliver training for various team roles
• Cash handling experience and security procedures knowledge
• Must have reliable transportation to the site
Drive excellence in customer service with Tim Hortons while supervising a motivated team at ONroute.
#J-18808-Ljbffr

📌 Tim Hortons Shift Supervisor Position (Tilbury)
🏢 ONroute
📍 Tilbury