Enhance customer project experiences at The Home Depot as a Bilingual Project Experience Specialist in Toronto, Ontario. You will optimize project journeys while providing stellar support through multiple channels.
In this 12-month contract role, you will leverage your project management skills to ensure exceptional experiences for both customers and internal partners. Balancing several projects effectively while keeping customers informed is crucial. Your role emphasizes collaboration and proactive communication to achieve project milestones while fostering customer loyalty.
Key Responsibilities:
• Drive customer engagement by updating project statuses
• Manage multiple projects to ensure timely completion
• Collaborate with stakeholders for seamless project flow




• Monitor risks and implement solutions for retention
• Suggest process improvements to enhance customer experience
Requirements:
• 3-5 years of project management experience recommended
• Fluent in French and English for effective communication
• Call centre or service experience preferred
• Robust organizational and analytical skills
• Proficient with SAP ERP & COM is an asset
Elevate your project management career by driving results and building lasting customer relationships at The Home Depot.
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📌 Bilingual Project Experience Specialist - Home Depot (Toronto)
🏢 The Home Depot
📍 Toronto