Elevate your career with Nors as a Service Manager in Ottawa. Manage daily operations, ensure technician efficiency, and resolve customer disputes while delivering top-notch service solutions.Nors is seeking a Service Manager to oversee the Service Department operations. You will coordinate technicians' schedules, monitor overtime, and serve as the primary customer liaison. This role blends managerial responsibilities with hands-on interaction to ensure service excellence and customer satisfaction.Key Responsibilities:- Manage Service Department activities for efficiency and profitability- Diagnose service needs and dispatch technicians for repairs- Ensure compliance with Health and Safety protocols- Recommend hiring and disciplinary actions for staff- Structure procedures for quality monitoring and customer satisfactionRequirements:- Robust organizational and communication skills- Leadership experience in service management- Basic computer proficiency and Microsoft Office knowledge- WHMIS and Safety Training certification- Availability for on-call duties and night shiftsUtilize your management skills and technical knowledge to enhance service quality and customer relations at Nors in Ottawa.#J-18808-Ljbffr

📌 Gestionnaire – Services (Varennes)
🏢 Nors
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