Salesforce Consultant

What would you do exactly?

- Participate in full-cycle implementation projects from requirements gathering (inception) to post-go-live support (completion)
- Implement and deploy cloud solutions accommodating industry-specific business needs and management processes, regulatory and business requirements
- Identify business requirements, functional design, process design (including scenario design, and flow mapping), testing, training, outlining support procedures, and supporting
- implementations
- Understand customer needs and perform a gap analysis between package functionality and customer requirements.
- Be the trusted advisor for both customers and internal teams
- Conduct business process mapping and requirements gathering sessions with new customers to determine configuration requirements both onsite and remote.
- Prepare Business Requirements and Technical Scoping documents resulting from the mapping sessions to provide proposed solutions for the requirements for customer approval
- Provide ongoing post-implementation support to optimize user adoption and configuration




- Ability to assess customer implementation needs, offer cutting-edge solutions that span different subject matter domains, determine how it impacts the business at all organizational levels, and communicate to the customer.

Qualifications:

- 4+ years of experience as a Salesforce Consultant, handling implementations.
- Bachelor’s Degree in Business Administration, Accounting, Computer Science, Information Systems, or a related field.
- English Proficiency C1 - Advanced
- Excellent oral and written communication and presentation skills
- Strong experience in Financial, Accounting, Professional Services, Software, or Manufacturing business processes
- Having consulting experience in other ERP and CRM solutions would be a valuable addition
- NetSuite knowledge is a huge plus
- Having experience with waterfall and agile methodologies would be a valuable asset

The ideal candidate would be a quick learner, a team player, and should possess the ability to plan their work around competing priorities.

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📌 Salesforce Senior Consultant (Toronto)
🏢 Trajectory
📍 Toronto