Become a vital part of Making Waves as a Customer Service Representative. We seek enthusiastic individuals passionate about helping families navigate their swimming journey.
In this role, you'll engage warmly with families, giving tours and supporting their swimming goals. We value service-oriented team members who can balance multiple responsibilities while ensuring a welcoming atmosphere. From booking classes and processing payments to answering queries, your role will shape positive experiences for our swimmers and their families.
Key Responsibilities:
• Greet families warmly and guide them through the facility
• Manage registration, booking classes, and processing payments
• Handle phone and email inquiries with clarity and professionalism




• Assist families in selecting appropriate programs for their swimmers
• Maintain a clean, organized facility ready for action
Requirements:
• 1 year of customer service experience preferred
• Friendly, dependable, and organized communicator
• Ability to multitask and stay composed under pressure
• Basic computer proficiency and eagerness to learn
• Commitment to obtaining Standard First Aid certification
Bring your positivity and customer service skills to Make Waves!
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📌 Customer Service Star at Making Waves (Guelph)
🏢 Making Waves Swim School
📍 Guelph