Elevate customer service with TD Insurance as a Claims Advisor in Markham, Ontario. Provide expert claims advice and create memorable customer experiences at every interaction.
As a Claims Advisor I at TD Insurance, you'll engage with customers to understand their coverage and claims needs. Your role requires 2+ years of relevant experience, along with a college or university degree. You will manage customer inquiries while supporting process improvements and maintaining high service standards.
Key Responsibilities:
• Engage customers to understand and meet their coverage needs
• Provide sound claims advice to enhance customer experience
• Handle and escalate customer problems promptly
• Prioritize workload to meet service level agreements
• Ensure accurate documentation reflecting client intentions
Requirements:
• College or university degree required
• 2+ years of relevant claims experience
• Knowledgeable in claims assessment practices
• Solid communication skills, French is an asset
• Ability to manage confidentiality and risks
Deliver exceptional claims service and support clients effectively at TD Insurance in Markham.
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