Elevate security operations as the Operations Centre Manager for Paladin’s Integrated Guarding services. This role emphasizes team leadership, service delivery, and KPI management in a full time capacity.
Join Paladin Security to lead day-to-day operations of the National Integrated Guarding Operations Centre. In this position, you will oversee hiring, training, and supporting staff while ensuring clients receive exceptional service. Collaborating with executive and operational leaders, you'll aim for continuous improvement in metrics and operational standards.
Key Responsibilities:
• Lead the training and performance management of staff
• Develop operational protocols and client-specific orders
• Monitor and analyze key performance indicators




• Prepare operational dashboards and performance reports
• Foster a culture of accountability and customer service
Requirements:
• 5+ years in security or operations management
• Experience in fast-paced, technology-driven environments
• Strong leadership and communication skills
• Knowledge of integrated security solutions is an asset
• Relevant academic background preferred
Ensure excellence in security operations with Paladin Security’s dedicated team.
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📌 Operations Centre Manager at Paladin Security (Burnaby)
🏢 Paladin Security
📍 Burnaby