Join FCT as a Customer Support Specialist, where your expertise in technology support will drive client satisfaction. You'll be instrumental in aiding users with access and system navigation issues.

This role requires an individual with significant customer service experience and a knack for communicating effectively. You will address inquiries from both internal teams and external clients, acting as the subject matter expert on various processes. With a focus on providing timely solutions, you will help facilitate smooth transaction closures.

Key Responsibilities:



• Manage a high volume of service inquiries efficiently • Provide guidance to lawyers regarding their cases • Interact with customers effectively through multiple mediums • Assist with troubleshooting and technical inquiries • Update clients on FCT’s product offerings and processes

Requirements: • At least 2 years in a call center or technical support role • Excellent communication ability, both written and oral • Solid organizational and time management skills • Knowledge of title insurance or related industry • Technical proficiency with FCT systems is advantageous

Utilize your customer service skill set to thrive in this supportive role at FCT. #J-18808-Ljbffr

📌 FCT Customer Support Specialist Role (Winnipeg)
🏢 FCT
📍 Winnipeg