Shape innovative employee experiences with Intact as a Senior UX Designer. Leverage user-centered design principles to enhance IT services within a hybrid work workplace.
In this senior role at Intact, you will enhance employee journeys across IT Services. Your expertise will drive service improvements and lead transformation initiatives while collaborating on design standards and usability. With over 7 years in UX and a strong portfolio, you'll connect user needs with business outcomes seamlessly.
Key Responsibilities: • Define and lead experience strategies for IT Services • Design accessible, end-to-end user experiences • Conduct user research and usability testing • Collaborate with teams to ensure design intent • Develop approaches to boost user adoption
Requirements: • 7+ years in UX or service design roles • Strong portfolio showcasing measurable business impact • Familiarity with enterprise applications and automation preferred • ITIL certification or knowledge is a plus • Bilingualism required for Quebec-based candidates
Bring your expertise in user experience and service design to drive impactful outcomes at Intact. #J-18808-Ljbffr
📌 Lead UX Designer for Intact's IT Services (Winnipeg)
🏢 Intact FC
📍 Winnipeg
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