Deliver exceptional service at The Wood Shed in Smithville as a Customer Service Specialist. In this on-site role, you'll assist customers with product needs, prepare quotes, and manage orders while building robust relationships.

As a Customer Service Specialist, you will directly report to the Office Manager and be the first contact for customers seeking lumber and woodworking supplies. This role demands proficiency in sales order preparation, product recommendations, and customer account management. Your ability to coordinate with various teams is vital in providing a seamless customer experience.

Key Responsibilities: • Greet and assist customers via phone, email, and in-person • Prepare accurate quotes, sales orders,



and invoices • Recommend products based on customer needs and projects • Resolve customer concerns and elevate issues as needed • Coordinate orders with production and shipping departments

Requirements: • Minimum 3 years of customer service or sales experience • Excellent communication and interpersonal skills • Strong organizational and time management abilities • Comfortable learning technical product information • Proficient in Microsoft Office applications

Apply your skills in customer service and sales at The Wood Shed, ensuring every customer has an exceptional buying experience. #J-18808-Ljbffr

📌 Customer Service Specialist at The Wood Shed (Haldimand County)
🏢 Powergroup Resources
📍 Haldimand County