Enhance customer interactions at Perkopolis as a Customer Service Specialist fluent in French and English, located in Toronto. This agile role involves delivering top-quality support to our community members while working onsite three days a week.

Become a key player in Perkopolis’ mission of empowering employees with smarter spending decisions. You will leverage your three years of customer service experience to excel in managing inquiries, using Zendesk for ticketing, and collaborating with your teammates and managers. Your proactive approach will help ensure customer satisfaction and effective resolution of issues.

Key Responsibilities:



• Deliver exceptional support through various channels • Maintain detailed records of all customer tickets • Assist users with account setup and maintenance • Participate in problem-solving sessions with the team • Gather and communicate customer feedback

Requirements: • Minimum of 3 years in customer service roles • Bilingual in French and English, both spoken and written • Basic understanding of networking concepts • Experience with Zendesk preferred • Exceptional interpersonal skills and organization

Utilize your expertise in customer service to support the meaningful mission of Perkopolis in Toronto. #J-18808-Ljbffr

📌 Customer Service Specialist French/English (Winnipeg)
🏢 PerkSpot
📍 Winnipeg