At Chick-fil-A, Supervisors are responsible for embodying the Vision & Values of Chick-fil-A Kitchener by leading through example and ensuring excellence in hospitality and operations. We are looking for driven, critical thinker leaders who are passionate about working as a team and developing systems to improve our day-to-day operations.

Applicant must be willing to learn all positions in the Front of House/Back of House before stepping into leadership responsibilities. Applicant must have previous management experience.

REQUIRED TRAITS:

Demonstrates a sincere passion for hospitality.

Consistently communicates with honour, dignity, and respect to all areas of the business.

Identifies & initiates solutions for operational needs in the Front of House

Effectively coaches Team Members and Leaders in ways which they can improve.

Has a willingness to receive and apply constructive feedback

JOB DESCRIPTION:

As a Supervisor, you will be responsible but not limited to the following duties:

Embody our Vision & Values

Set team goals, share the score visually and celebrate the wins

Communicate effectively, share ideas, and take a positive approach to all situations.

Create a LEAN & SAFE culture and mindset

Hold Team Members accountable to all policy standards, ex) timeliness, grooming, cell phones, uniforms etc.

Train and develop Team Members in all areas and systems.

Protect the customer experience by ensuring packaging, food presentation and quality meets or exceeds Chick-fil-A standards





Maintain a culture of Food Safety and Safety & Security

Work in Operations during peak hours to assist the team and build unity

Ensure good stewardship of facilities through proper training in cleaning & care of equipment

Solve problems in a timely mannerStrictly adheres to all Company policies and procedures.

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the excellent benefits of working at Chick-fil-A:

Flexible Hours

- You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.

Closed Sundays

- All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.

Work Directly With A Chick-fil-A Operator

- The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.

Competitive Pay

- Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.

It's a Great Place to Work

- At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

HOURS OF OPERATION:

Monday to Saturday: 10:30 AM to 10:00 PM

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📌 Chick-fil-A Kitchener Operations Supervisor (Winnipeg)
🏢 Ontario Trillium Foundation
📍 Winnipeg