Enhance your HR career as an Employee Support Representative with Ledcor. Provide tier 1 customer service to employees while navigating various communication channels in a hybrid work setting.
In this key role, your responsibilities include addressing inquiries through phone, chat, and written formats while ensuring seamless communication with employees. You will validate employee records and prepare verification letters, contributing to the overall employee experience. Collaboration with team members will be vital in troubleshooting and resolving issues efficiently.
Key Responsibilities:
• Respond to employee inquiries using ServiceNow and knowledge resources
• Prepare and validate employment verification letters
• Review and validate records in the HRIS system
• Collaborate to troubleshoot and resolve inquiries
Requirements:
• 1+ years in service center or HR assistant role
• Strong customer service and communication skills
• High attention to detail with data accuracy
• Ability to adapt in a high-demand setting
• Experience with Workday and ServiceNow is a plus
Support Ledcor’s mission while applying your HR passion in this exciting role.
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📌 Employee Support Representative at Ledcor (Vancouver)
🏢 Ledcor Construction
📍 Vancouver