Lead customer service and operations as an Assistant Manager at Mark's. Drive team performance and ensure a top-notch omni-channel experience for every customer.
As an Assistant Manager at Mark's, you will play a crucial role in enhancing the customer journey by supporting order management and inventory movement. Your responsibilities will include implementing compliance with operating procedures and leading the team in effective customer service delivery. You’ll mentor and train staff to uphold the highest standards of service while managing various operations across the store.
Key Responsibilities:
• Lead team in delivering service model standards
• Manage B2B order entry and fulfillment processes




• Implement compliance with operating procedures
• Conduct effective training and coaching sessions
• Collaborate on daily operations planning
Requirements:
• 3-5 years of retail management experience
• Proven leadership and mentoring abilities
• Exceptional communication and organizational skills
• High energy and enthusiasm for customer service
• Basic computer skills required
Become a key player in Mark's commitment to an exceptional customer experience and impactful team leadership.
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📌 Assistant Manager at Mark's (Invermere)
🏢 Canadian Tire Corporation
📍 Invermere