Become an Aftersales Coordinator with Pineapple, where your organizational skills and customer focus will shine in Aylesford, Kent. This full-time role involves managing warranty claims and supporting quality control efforts.
Join our award-winning team dedicated to creating inspiring furniture solutions. This role is ideal for those passionate about customer satisfaction and operational excellence. You’ll work closely with various teams to ensure repairs are coordinated efficiently and quality standards are upheld across all products.
Key Responsibilities:
• Manage customer warranty claims and repairs
• Conduct physical inspections of products and record findings
• Escalate quality issues to the Quality Control Supervisor
• Maintain communication with international sales teams
• Support upholstery teams with installations as needed
Requirements:
• Previous experience in a customer support or administrative role
• Competent in Microsoft Office applications
• Robust written and verbal communication skills
• Capable of manual handling tasks
• Detail-oriented with a commitment to quality
Help Pineapple deliver exceptional service and quality while furthering your career in the furniture industry.
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