EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

Job Title:

Optical Technician / Optician

Company:

The Eye Doctors

Location:

Ottawa, KS

Perks

Full Benefits Package - Medical, Vision, Dental and Life Insurance

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Hours

Full Time

Our offices are open Monday-Friday 8am-6pm, Saturday 8am-1pm

You may need to work a little earlier and/or later as needed

You will not work all of these hours, but you must have open availability to work any shift within these hours

SUMMARY An Optical Technician will achieve a world‑class Total Patient Experience that maximizes retail sales while also supporting the patients’ medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient’s needs to the goods and services we offer.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Embrace and execute our Total Patient Experience to build relationships with all patients while delivering outstanding medical support

Determine patients’ wants and needs and sell to exceed their expectations

Assist patients in selecting frames according to style and color,



coordinating frames with facial and eye measurements and optical prescriptions

Operate the auto-lensometer and manual lensometer

Educate and recommend specific lenses, lens coatings and frames to suit patient needs

Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt

Dispense patient orders and repair and adjust patient frames

Dispense all glasses and/or contact lens orders in E360

Ensure all job aids and policies are followed

Maintain frame standards with cleaning and organization of fully stocked and well‑presented areas

Follow all protocols to keep frame inventory accurate

General office duties and cleaning to be assigned by manager

Assist with other duties in the office as needed

QUALIFICATIONS

Communication, interpersonal and negotiation skills

Ability to read, analyze and interpret insurance forms

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Ability to write routine reports and correspondence

Ability to speak effectively before groups of customers or employees of organization

HIPAA: All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI)



as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures

Favorable result on background check as required by state

Must be able to provide proof of identity and right to work in the United States

EDUCATION AND/OR EXPERIENCE

High school diploma or GED required

Previous medical office experience preferred; previous ophthalmic experience strongly preferred

Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience

LICENSES AND CREDENTIALS

Current ABO/ABOC and NCLE certifications (or obtained with first 2 years of employment) preferred, but not required

SYSTEMS AND TECHNOLOGY

Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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