Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.

Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.

Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.

What you’ll do: As a DevOps Engineer, you will be responsible for designing, building, and operating automated platforms that enable reliable, secure, and scalable delivery of the MX platform across SaaS, cloud, and on-premise environments.

You will play a key role in CI/CD implementation, infrastructure automation, environment management, and production reliability, working closely with development, QA, and client-facing teams.

1. CI/CD & Release Engineering

Design, implement, and maintain

CI/CD pipelines

to support continuous integration, testing, and deployment across multiple environments

Ensure pipeline

stability, performance, and reliability

, minimizing build failures and delays

Implement

automated build, packaging, and deployment processes

Enforce

version control best practices

(branching strategies, tagging, artifact management)

Support release cycles, including validation, smoke testing, and rollback strategies

2. Automation

Plan & Code Templates stored in Git repositories alongside application code, allowing template updates to be version-controlled, code-reviewed, and tracked

Automate environment provisioning, configuration, and upgrades

Build reusable automation components to improve scalability and consistency

Reduce manual operations through

process automation and scripting

3. Setting & Platform Management

Deploy and manage

MX environments

across development, testing, and production stages

Handle environment lifecycle:

Ensure environments are

standardized, reproducible,



and compliant

Support multi-client and multi-environment setups in SaaS or hybrid models

5. Monitoring, Observability & Reliability (SRE mindset)

Implement and maintain:

Ensure

end-to-end observability of platforms and pipelines

Perform

root cause analysis (RCA) on incidents

Contribute to improving

system reliability, SLAs, and operational KPIs

7. Data & Environment Operations

Manage environment data lifecycle:

Support database operations:

Ensure compliance with security and data governance requirements

8. Incident & Support Management

Act as a

technical escalation point

for environment and platform incidents

Troubleshoot complex issues across infrastructure, pipelines, and environments

Coordinate with support and product teams for resolution

Ensure proper documentation and knowledge sharing

9. Collaboration & Delivery Enablement

Collaborate with:

Contribute to smooth delivery across project lifecycle

10. Continuous Improvement & Best Practices

Promote DevOps principles:

Identify inefficiencies and propose improvements

Contribute to:

Share knowledge and support onboarding of new team members

Who you are: If you enjoy solving complex problems, critical thinking and have the following knowledge:

Education: Degree in Bachelor in Engineering, Computer Engineering, Computer Science, or Equivalent

2 to 4 years of IT experience with 1-2 years of experience in DevOps, CI/CD

Technical Skills

CI/CD tools: Jenkins, GitLab CI, Azure DevOps

Version control systems: Git (advanced usage)

Proficiency in template engines, specifically FreeMarker (FTL)

Scripting: Shell, Python, Groovy

Operating systems: Linux/Unix

Cloud platforms:



AWS (preferred), Azure/GCP is a plus

Databases: RDBMS (Oracle, PostgreSQL, or similar)

DevOps & Platform Expertise

Experience building and operating

CI/CD pipelines in complex environments

Knowledge of

monitoring and observability tools

Exposure to

SaaS / distributed architectures

Soft Skills

Solid analytical and troubleshooting skills

Ability to work under pressure in production environments

Clear communication with both technical and non-technical stakeholders

Team-oriented with strong collaboration mindset

Proactive and continuous improvement mindset

Fluent written & oral English is necessary

Why should you join us:

Join a global market leader with a strong people-first focus

Excellent Medical, dental, and short & long-term disability programs

Paid 20 days holiday and 5 days sick leaves

Be part of a diverse and inclusive team

Work in an agile environment where you can collaborate with global teams from various expertise

Opportunity to travel the world!

Compensation for roles at Murex varies depending on a wide array of factors, including but not limited to the specific office location, role, skill set, and level of experience. Murex provides a reasonable range of compensation for roles that may be hired as set forth below andinformation on benefits offered.

Salary Range: CAD 110,000- 135,000

At Murex, we believe in providing equal opportunities for all employees and job applicants. Discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws is strictly prohibited.

This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. Our commitment to fairness and inclusivity lies at the heart of everything we do.

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📌 Software Technical Support Specialist SaaS (Winnipeg)
🏢 Murex
📍 Winnipeg