Select how often (in days) to receive an alert: Title: Manager, Security Offboarding Requisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The incumbent will provide support, guidance, leadership, strategic direction and management supervision for daily operations to team members as required for the operation of Security Offboarding. The incumbent is responsible for ensuring reliable employee IT technologies and ensures a high level of user satisfaction with the operations services provided by their team. The mandate is to champion new standard and service improvements that allow the team to continuously improve performance and expand the team’s assigned service responsibility. Change management of the team’s day-to-day operational processes including ongoing improvement, incident management and mitigation of operational risks are within scope for the incumbent. The incumbent is a strategic thinker who manages resources, projects and activities while ensuring availability targets, key measurements, and critical service commitments of the area are maintained. Is this role right for you? In this role you will: Provide leadership, direction,



and oversight across Host and Services teams, ensuring alignment to organizational objectives and champion a high-performance and inclusive work environment Establish clear roles, responsibilities, and performance expectations across all functions Build and maintain a high performing, engaged, and accountable workforce Develop talent through coaching, mentorship, and skill development initiatives Ensure adequate coverage and resource alignment based on demand, volume, and risk Oversee end-to-end Security Offboarding services Ensure adherence to SLAs, KPIs, KRIs, and service commitments Manage incident escalation, issue resolution, and operational risk mitigation Ensure timely removal of access in alignment with security and compliance requirements Maintain high levels of service quality and user satisfaction Provide work leadership and guidance to team members and business partners they will be collaborating with for automation and process improvement initiatives. Champion a high-performance environment and contributes to an inclusive work setting. Champion a client focused culture to deepen client relationships and leverage broader

📌 Manager, Security Offboarding (Toronto)
🏢 Scotiabank
📍 Toronto