Drive innovation in customer service as RUX's Customer Experience & Operations Coordinator, a part time hybrid role based in Squamish, BC. Facilitate communication and streamline support for enhanced customer satisfaction.
This position involves coordinating daily support through various channels, handling inquiries, and ensuring orders are processed seamlessly. Leverage your operations management skills to maintain records and track inventory while collaborating with teams to refine customer service processes. Your insights will directly influence service quality improvement.
Key Responsibilities:
• Manage customer inquiries through email, phone, and online platforms
• Assist with order processing and inventory management
• Keep detailed records of customer interactions and resolutions




• Analyze customer feedback for actionable insights
• Work collaboratively to improve internal processes and services
Requirements:
• Excellent communication and customer service abilities
• Strong background in operations and administrative support
• Proficient in using digital tools and CRM systems
• Organized and detail-oriented in managing multiple tasks
• Experience in retail or e-commerce is beneficial
Utilize your analytical and organizational skills to foster a customer-centered culture at RUX.
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📌 RUX Customer Experience Coordinator (Squamish)
🏢 RUX
📍 Squamish