Be part of a dynamic team at Canadian Rocky Mountain Resorts as a Reservations Agent in Calgary. Provide top-notch guest service managing reservations with precision and care.
As a Casual Reservations Agent, your main responsibilities include handling guest inquiries and creating accurate reservations. You will work with various departments to ensure operational success while enhancing guest experiences and promoting available packages. This position supports revenue goals and encourages continuous learning in a collaborative team workplace.
Key Responsibilities:
• Address guest inquiries professionally via phone and email
• Modify and confirm reservations with attention to detail
• Promote special packages and room upgrades




• Maintain accurate guest information and records
• Work closely with sales, marketing, and operations teams
Requirements:
• Experience in customer service or hospitality is preferred
• Strong telephone communication skills are necessary
• Ability to manage multiple responsibilities effectively
• Familiarity with reservation systems like Opera Cloud
• High school diploma or equivalent required
Contribute to an exceptional guest experience with CRMR's dedicated team in Calgary.
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📌 Reservations Agent at Calgary CRMR
🏢 Canadian Rocky Mountain Resorts
📍 Calgary