Perkopolis, the Toronto-based entity of PerkSpot, is searching for a Bilingual (French/English)Customer Service Specialist to join our Customer Service team located in Toronto, Canada!Our mission goes beyond discounts—it’sabout empowering employees everywhere to make smarter spending decisions so theycan do more of what they love.We believe every dollar saved can become a stepping stoneto a brighter future, whetherthat’sa special family vacation, a first home, or simply extra peace of mind.As a Customer Service Specialist, you will provide top-notch support to the community members of Perkopolis.You’llbecome an expert inPerkopolis’ tools and website,



while constantly interacting with our customers and internal teams to ensure that we are offering the best possible support to our client partners and their employees.This position isrequiredto be in the office 3 days a week on Tuesday, Wednesday, and Thursday. Our office is located at 3080 Yonge, Suite 4010, Toronto, ON. Working Schedule: Monday through Friday from 10:00 am - 6:00 pm EST Whatyou’llaccomplish: Become an expert ofPerkopolis'services and processes, as well as our website and user portal Provide exceptional andtimelysupport to customers via phone, email, and live chat Document active tickets every step of the way, from inquiry to solution and completion Actively prioritize support tickets and prioritize issues appropriately Assistwith current user setup,

📌 Bilingual Customer Service Specialist – French/English (Toronto)
🏢 PerkSpot
📍 Toronto